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    Share With Friends (Updated 6-8-2010)
  • Article ID:
    171
  • Date Created
    Wednesday, May 16, 2012
  • This Article Has been Viewed
    1420 times
  • Short Desc
    If you are experiencing issues with your printer, if may require that you reinstall the drivers for the printer.
  • Details
    If you are having issues or problems with your printer, such as warning that the spool has crashed, then you might have to reinstall your printer drivers. This is a simple process as described below.
  • Recreate Issue
    To Recreate This issue:

    This issue may accur if the drivers somehow go bad, or during driver installation, a duplicated driver is installed, of which, causes the drivers to fail.
  • Resolve Issue
    To resolve this issue:
    The uninstall the drivers, perform the following actions.

    Go to [Start] then [Printer and Faxes]
    (or)
    My Computer | Control Panel | Printer and Faxes

    [Right Click] on the Printer that you are experiencing issues with, and choose [Delete]
    You will be presented with the following dialog.

     
    Are you sure you want to delete the printer ‘Printer Name Here’?
    Click [Yes]


    You may encounter a duplicate printer, that will appear after the initial printer is deleted, in this case, perform the same as above, by [Right Click] and [Delete] of that duplicated printer.

    After you have successfully deleted the printer, perform the following.

    Click on [Add Printer]
    When the dialog appears click on [Next]
    Choose either [Local] or [Network Printer].
    The system will scan to find the printer and install the drivers.

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