KB IssueYou may see little blue arrows pointing down on your network folders if you have offline files enabled on your computer.
Issue DetailsOffline files are displayed in your networking folders with little blue arrows that are pointing downwards.
This behavior is to let you know you have access to the files in the folders.
This behavior can also take up disk space, so beware and make sure you set the settings to something that is not too large. Unless you have a large C:\ drive, you can set it higher to maintain a larger cache of offline data files on your network.
Recreate IssueBrowse your offline folders by browsing your network.
You will see the little blue arrows appear in different places.
Resolve IssueTo disable this feature and to regain the needed drive space, as well as get rid of the little blue arrows, follow the instructions below.
- In Windows Explorer (Not Internet Explorer)
From the Main Menu, click:- Tools | Folder Options
- Click on the [Offline Files] Tab
- Uncheck [Enable Offline Files]
- Click [Apply] then [OK]
Reboot the computer.
Once the computer is back up and running.- Go to:
C:\WINDOWS\CSC (OR) C:\WINNT\CSC Delete all the folders. If they do not allow the folders to be deleted,
Then go into each folder and delete all the contents you can.