KB Issue

Transferring files through FTP through Windows Explorer.

Issue Details

When transferring files through FTP in Windows Explorer interface, you may receive the following error if you loose your user credentials during the file transfer process.

FTP Folder Error

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An error occurred copying a file to the FTP Server. Make sure you have permission to put files on the server.
Details:
200 Type set to I.
227 Entering Passive Mode (98,130,0,191,21,166)
550 Admin Email.asp: The process cannot access the file because it is being used by another process.

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OK
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Recreate Issue

Transferring a lot of files through an FTP window will sometimes cause it to lose your user credentials, and the error above will appear, letting you know that there is an error/issue in the process.

Resolve Issue

To correct this error and to continue transferring files through your FTP account.

Right-click in the FTP Explorer Window
And choose [Login As]
And re-login to the FTP Site

This should resolve the issue so you can continue transferring files.