Issue DetailsWindows 7 may have a glitch that will cause your USB-driven devices, such as your keyboard or mouse, to stop working.
Resolve IssueIf you have a USB keyboard or mouse installed, perform the following actions. This is done while the system is locked due to a Windows freeze.
- Unplug the mouse and then plug the USB back up into a spare USB slot. This will reinitialize the mouse and reinstall its drivers. This may resolve the issue, and you should then be able to move your mouse around.
- Unplug your keyboard and plug it back into another USB slot.
This will re-initialize the keyboard and install any required drivers without rebooting the system.
These are proven methods for the USB mouse and/or keyboard freeze issue.
This WILL NOT cure all freeze issues you may experience.
If you are experiencing a freeze, then try this first, and then move on to other issues.