When using the Paragon Backup and Recovery software to create the paragon Recovery Media Builder, your cd rom drive may cause the following error.
Issue Details
Using the Paragon Recovery Media Builder software with certain CD Rom drives may not work. And when this happens you will receive a non-informational error stating:
Recovery Media Builder unable to perform the operation
Recreate Issue
Your CD-ROM drive may work properly, but it will not work with the Paragon Recovery Media Builder software.
Resolve Issue
If you have another CD Rom drive, attach it to the system in question and perform the Paragon Recovery Media Builder again.
Once the software completes, you will receive the following message dialog.
Recovery Media Builder
Completed the Recovery Media Builder The Recovery Media has been successfully created.
[Note] It is strongly recommended that you test the Recovery Media CD for issues, as you do not know to have a bad CD when you have to restore your OS.
To perform this action:
Click on [Tools]
The click [Check Recovery Discs]
Follow the prompts
When completed, if successful, you will receive the following message.
Check Recovery Disc Wizard
Completed the Check Recovery Disc Wizard Congratulations, you have successfully completed the Check Recovery Disc Wizard with the following results: This Media is a bootable recovery disc.
Once you see this message, remove the CD and label it as a Recovery CD
WARNING!
THIS IS NOT YOUR BACKUP, THIS IS THE RECOVERY MEDIA THAT ENABLES YOU TO REBOOT AND RESTORE YOUR SYSTEM WITH THE BACKUP YOU CREATE WITH THE Basic Backup/Restore Tasks Back Up